Via Business Insider:
Wendy’s came in first — by far — at 129.75 seconds. It’s the only chain that managed to improve its time from 2011.
Here’s the breakdown of the six “mainstays” plus one regional chain, Bojangles, from QSR Magazine:
Why should the above operations metrics be of interest for technology? Fast food service is becoming increasingly automated, putting low wage jobs at risk and closing the door on a popular entry level job for young people.